描述
Common Problem
Are you a trading company or a manufacturer?

We are an integrated industry and trade enterprise integrating research and development, production and sales. We not only have independent production capabilities, but also have a complete trade service system. This model allows us to better control product quality while providing customers with more competitive comprehensive solutions.

Can you support customization?

Yes, we can customize the logos on our products, customize manuals, packaging boxes, product colors, etc.

What is the delivery time for samples and bulk orders?

1. Normally, the delivery time of samples is 3-5 working days after receiving payment. 2. For bulk orders, after receiving the deposit and confirming the pre-production samples, the production time is X to X working days.

Can you ship goods directly to FBA and provide some additional services to Amazon sellers?

Of course, we can deliver your goods directly to FBA. Regarding our company, Papani, 85% of our customers are Amazon sellers, so we understand the needs of Amazon sellers very well. We can provide ODM and Amazon FBA services, such as free barcodes and FBA labels.

What is your warranty policy?

All our products are tested at least 3 times before packaging to ensure 100% of the quality issues before shipment. If you encounter any product problems, you can provide pictures and videos for us to analyze. If it is indeed a product quality problem, we will provide a reasonable solution.

We are happy to answer any questions you have about business cooperation and product needs. Papani has always been committed to becoming a trustworthy partner in the China market and will fully support your business development with professional and efficient services. We look forward to establishing long-term and stable cooperative relationship with you and working together to create a win-win future.